Governing information systems resilience: a case study

Organisational resilience has gained increasing attention in recent years. This research focuses on an aspect of organisational resilience, i.e., on Information Systems (IS) resilience. To the best of researchers’ knowledge, there is no study focusing on understanding the decision making process of senior executives in context to IS resilience in Large Organisations. The paper presents an in-depth case study of a large New Zealand organisation adapting with the aftermath of crisis, lessons learnt from them and also proposes a model for IS resilience planning based on IT governance framework