THE EFFECT OF PHYSICAL CHARACTERISTICS OF STADIUM ON SATISFACTION LEVELS OF FOOTBALL SPECTATORS' AGE GROUPS

The spectators are one of the most important basic articles of stadiums that are part of the sport industry. When a team of supporters and a winning team are involved, determining the reasons affecting the satisfaction levels of physical characteristics of stadiums according to age groups are important in terms of sports clubs and stadiums managers. This study was carried out in order to determine the physical characteristics of the stadiums and the satisfaction levels of the spectators watching football matches according to age groups. For this purpose, a questionnaire consisting of 17 questions was prepared by taking the opinion of 10 academicians and sector managers who are experts in sport management and sports marketing. Information and data were presented in simple and cross-tabular form, and Chi-square interest analysis was used in the evaluations. The main mass of the study is composed of the population of 15 years old and over who watch the match in four stadiums (Atatürk Olympic Stadium, BJK İnönü Stadium, FB Şükrü Saraçoğlu Stadium and GS Turk Telekom Arena) in Istanbul borders. Our sampling is 1025 people watching the match in these stadiums. Our research hypotheses were accepted at a significance level of 0.05. Accordingly, It was determined that spectators had an interest in their level of satisfaction with their use experience between age groups and the physical characteristics of stadiums. Ergonomic approaches, use comfort, health and safety considerations for people of all ages who will use the stadiums while constructing the physical characteristics of the stadiums are important for the creation of satisfaction levels