Add to ORKGThe main purpose of this paper is to evaluate the hotels’ service quality through customer satisfaction. Theory tells us that if the customers are satisfied then the hotels are providing higher service quality. And also check that which dimensions of SERVPREF is need to be focused more in Pakistan. For this purpose SERVPERF tool was adopted and administrative to customers who stayed in the hotels of Faisalabad, Pakistan. The results indicates that in Pakistan among the five dimensions of SERFPERF the dimension tangible and empathy needed to be focused more
Impact of Service Quality on Customer Satisfaction in the Airline Industry" was the title of this th...
The aim of conducting this piece of research is to examine the influence of service quality on the s...
Abstract The hotel industry has peculiar features being a 24/7 open service industry with a primary...
The main purpose of this paper is to evaluate the hotels’ service quality through customer satisfact...
The main objective of the study was to measure hotels’ service quality performance from the customer...
Service quality has played an essential role in the hotel industry for decades. Accordingly, it is e...
Service quality has played an essential role in the hotel industry for decades. Accordingly, it is e...
Common perception by practitioners in the hotel industry today that satisfied guest would become pro...
The role of service quality in the success of hotel businesses cannot be denied. It is vital for th...
This research aimed to study the correlation between customer satisfaction and service quality in th...
This comparative research was designed to investigate the impact of service quality on customer sati...
Abstract Purpose- The purpose of this study is to identify the impact of service quality on custome...
Service quality is considered as an important aspect to the success of hospitality industry, the imp...
The importance of service quality for business performance has been recognized in the literature thr...
This paper focuses on the use of the SERVPERF instrument in order to measure service quality. The au...
Impact of Service Quality on Customer Satisfaction in the Airline Industry" was the title of this th...
The aim of conducting this piece of research is to examine the influence of service quality on the s...
Abstract The hotel industry has peculiar features being a 24/7 open service industry with a primary...
The main purpose of this paper is to evaluate the hotels’ service quality through customer satisfact...
The main objective of the study was to measure hotels’ service quality performance from the customer...
Service quality has played an essential role in the hotel industry for decades. Accordingly, it is e...
Service quality has played an essential role in the hotel industry for decades. Accordingly, it is e...
Common perception by practitioners in the hotel industry today that satisfied guest would become pro...
The role of service quality in the success of hotel businesses cannot be denied. It is vital for th...
This research aimed to study the correlation between customer satisfaction and service quality in th...
This comparative research was designed to investigate the impact of service quality on customer sati...
Abstract Purpose- The purpose of this study is to identify the impact of service quality on custome...
Service quality is considered as an important aspect to the success of hospitality industry, the imp...
The importance of service quality for business performance has been recognized in the literature thr...
This paper focuses on the use of the SERVPERF instrument in order to measure service quality. The au...
Impact of Service Quality on Customer Satisfaction in the Airline Industry" was the title of this th...
The aim of conducting this piece of research is to examine the influence of service quality on the s...
Abstract The hotel industry has peculiar features being a 24/7 open service industry with a primary...