The importance of positive intercultural exchanges for international students on work placements in higher education

Many students travel abroad to study in a different country with the expectation of it being exciting, new and positive. This is particularly relevant when international students’ study programs include a work placement. Strong partnerships are required between the international student, the university and also the workplace. Open and clear communication and positive interaction are vital for success in work placements for international students. This often requires an openness to and awareness of appropriate intercultural strategies between the international student and other stakeholders. This introductory chapter explores a major Australian research project that aimed to improve the work placement component of study programs for international students. The project, known as Work placement for International Student Programs or WISP gathered a range of data including large scale survey, interviews and documentary artefacts related to the international student workplace experience. Results from this study are shared including a number of recommendations for improved practic