Understanding Providers’ Interaction with Graphical User Interface Pertaining to Clinical Document Usage in an Electronic Health Record System

University of Minnesota Ph.D. dissertation. 2017. Major: Health Informatics. Advisors: Genevieve Melton-Meaux, Terrence Adam. 1 computer file (PDF); 110 pages.Despite high Electronic Health Record (EHR) system adoption rates by hospital and office-based practices, many users remain highly dissatisfied with the current state of EHRs. Sub-optimal EHR usability as a result of insufficient incorporation of User-Centered Design (UCD) approach during System Development Life Cycle process (SDLC) is considered as a leading factor for this observed discrepancy. The purpose of this study is to expand our knowledge around physicians’ interaction with in-patient EHRs around clinical documentation work flow processes by examining various tasks related to not entry and related information-seeking. The knowledge gained could be applied in tailoring physicians’ EHR training and designing a future EHR leading to more efficient and effective task performances, ultimately resulting in greater user satisfaction and enhanced EHR usability