Alternative Peacebuilding in Bosnia. Evolution of an NGO and volunteer experiences: the case of Trenkalòs

This thesis analyses the work of the international grassroots NGO Trenkalòs, which worked in the aftermath of the Bosnian War, from 1997 to the present day. It focuses on the unusual strategies they used, developed, and it reflects on the experiences of their volunteers. Their largest program was a service learning experience, which would immerse volunteers in the reality of the refugee life and the crudeness of an ethnic cleansing, as well as provide a historical context accompanied by refugees' stories. This thesis uses theoretical frameworks such as liberal-hybrid peacebuilding, peace education and service learning to analyze the approaches taken by Trenkalòs. The data is drawn from interviews with the volunteers, as well as original publications of the NGO. The study showcases the evolution of the NGO, and the results of their efforts: more than six hundred volunteers trained on development work, Bosnian history, culture, and geography. The experience of the volunteers is positive, fosters solidarity and creates personal bonds. Moreover, every activist is an asset both to the NGO and the refugees, as a both a psychological and a monetary support. The application of bottom-up peace building, everyday efforts and constant visits to the country granted Trenkalòs the support of a community and a stable base to develop programs in Bosnia & Herzegovina