Introduction of a 6-Sigma Approach to Enhance Process Quality in the Skaza Company

Obvladovanje kakovosti v proizvodnih in storitvenih podjetjih je zelo kompleksna naloga, saj potrebujemo celovit pristop k organizaciji, načrtovanju, vodenju in nadzoru vseh procesov. Eden od učinkovitih sodobnih pristopov k vodenju kakovosti je pristop »6-sigma«, ki je predstavljen v magistrski nalogi. Z uvedbo omenjenega pristopa smo želeli povečati učinkovitost oddelka kakovosti. Cilj magistrskega dela je prikazati, kako pristop 6-sigma vpliva na zmanjšanje neskladij, reševanje težav v proizvodnih procesih in vodenje analiz meritev. Pridobljene analitične podatke smo uporabili za spremljanje kakovosti proizvodnih procesov in strojev. S snovanjem primerne baze podatkov in uporabo pristopa 6-sigma bomo slabe vzorce odkrivali predčasno in s tem zmanjšali neskladja z zahtevami naših kupcev.Quality management in production and service companies is a very complex task, which consequently requires a more comprehensive approach in organization, planning, management and control of all processes. One of the most effective modern approaches in quality management is also the "6-sigma" approach, which is presented in the master thesis. By introducing this approach, we wanted to increase the quality department’s efficiency. The main objective of the master’s degree thesis is to demonstrate the consequential effects of 6-sigma approach on the reduction of inconsistencies, solving problems within production processes and conducting the measurements’ analyses. We used the obtained analytical data for monitoring the patterns of production and machines. With the appropriate database of information and the usage of 6-sigma approach we will be able to prematurely discover the poorly made samples and consequently decrease the disharmony with our customers