International audienceThe aim of this paper is to describe how consumers experience transmedia devices. Thanks to transmedia major components (narrative universe; platforms and rabbit holes; interactivity; and temporality), once it adheres to it, the user of a transmedia devices lives an experience characterized by participation, immersion and commitment, and, at the end, it leads him to be attached to the object of narration. These results guide to propose a model which emphasizes the central place of narrative transportation in the context of fictional universes presented via transmedia strategy.L'objectif de l'article est de décrire l'expérience transmédia telle qu'elle est vécue par le consommateur. Face aux spécificités d'une stratégie...