Computer Anxiety: Data Analysis

AbstractWith rapid changes in computer applications, computer users are facing continuous challenges in learning and adapting to these applications. With its current and advanced features, it is quite impossible for computer users not to use applications such as Internet, E-mails, Word Processing, Databases, Spreadsheets and etc especially in the workplace. Although many computer users are comfortable using computers, it is not surprising that some of them are struggling to interact with these applications. Several studies have reported the presence of computer anxiety among computer users in various organizations despite of them conducting scheduled trainings. Among computer users are employees in commercial banks. In the current study, data were obtained from a survey method and 319 samples were analyzed. Robust analysis was conducted to find the level of computer anxiety and the impact of attitude toward computer on these respondents when they were using various computer applications with their skills and knowledge besides several demographic items. Applying multiple regressions, the results indicate computer knowledge, computer skills and acceptance of technology have significant negative relationship on computer anxiety. The results suggest that computer users are not anti-technology as they need to use them in the workplace to perform various job activities. However, employed computer users are encouraged to manage their time wisely and give priority to performing job tasks than personal acts