An Investigation of the Impact of Knowledge Management on Human Resource Performance in Management of Keshavarzi Bank Branches in Tehran

AbstractThis article attempts at several foci. Its main objective is to explore the impact of knowledge management (KM) on human resource (HR) performance in management of Keshavarzi bank branches in Tehran. It also considers prioritization of various elements of HR performance and proposes suggestions for improvement of performance through utilization of KM components. For purposes of this study, a questionnaire, including 21 questions, was implemented. First, reliability analysis was conducted to identify and eliminate irrelevant variables. The researchers also used Kolmogroph Esmirnov test to consider the normality of variables’ distribution. Friedman rank order test was also performed on employee performance components. Finally, to analyze the impact of KM on employee performance and its components, one-sample t-tests were performed. In light of the results, KM significantly influenced HR performance as well as all performance components, except for environment. Directions for further research are also proposed