Factors Affecting the Innaccuracy of Outpatient Disease Diagnosis Coding in General Surgery and Neurosurgery Polyclinics, Hospital X, Badung Regency

The purpose of this research was to investigate the correlation of coder’s comprehension, audit implementation, medical record the completeness, SOP implementation, as well as facilities and infrastructure completeness with the innaccuracy of outpatient diagnosis coding in General Surgery and Neurosurgery Polyclinics, Hospital X, Badung Regency. This research was quantitative analytic research with cross sectional study design. A total of 8 coders were sampled and as many as 200 medical records were selected for the determination of coding innaccuracy. The results showed that most medical records are inaccurately coded. The bivariate test using spearman's rho indicated that there was a correlation between the coder’s comprehension (sig. = 0.000), audit implementation (sig. = 0.003), medical record completeness (sig. = 0.000), SOP implementation (sig. = 0.004), as well as facilities and infrastructure completeness (sig. = 0.000) with the innaccuracy of outpatient disease diagnosis coding