Evaluation of the Management Information System at the Primary Health Care in the National Health Insurance Program in Surakarta

Background: Management information system are intended to facilitate National Health Insurance (BPJS Kesehatan). This study aimed to evaluate the evaluation of the management information system so-called Primary Care (PCare) at the primary health care in the national health insurance program in Surakarta. Subjects and Method: This was a descriptive-qualitative study. This was carried out in four selected community health center in Surakarta in August-November 2016. The data was collected with observation and in-depth interviews, documentation and triangulation. The data was analyzed by data reduction, data presentation, and conclusion. Results: The application of PCare in Surakarta facilitated patient service. But there were some obstacle and error in the implementation of Pcare. Conclusion: Pcare in Surakarta does not run optimally. But PCare facilitate service to patients and reporting system at BPJS Surakarta. Keywords: information systems, community health centers, primary care social and healthcare security in community health center. Correspondence: Astri Sri Wariyanti. School of Health and Sciences, STIKes Mitra Husada, Karanganyar, Surakarta Email: astri_new89@yahoo.co