Methodology for Determining Dwell Times Consistent with Passenger Flows in the Case of Metro Services

Abstract The importance of a mobility system based on railway technology as the backbone of public transport is now widely acknowledged. Indeed, rail systems are green, high performing, smart and able to ensure a high degree of safety. Therefore, modal split should be steered towards rail transport by increasing the attractiveness of this transport mode. In this context, a key element is represented by the timetabling design phase, which must aim to guarantee an appropriate degree of robustness of rail operations in order to ensure a high degree of system reliability and increase service quality. A crucial factor in the task of timetabling entails evaluating dwell times at stations. The innovative feature of this paper is the analytical definition of dwell times as flow dependent. Our proposal is based on estimating dwell times according to the crowding level at platforms and related interaction between passengers and the rail service in terms of user behaviour when a train arrives. An application in the case of a real metro system is provided in order to show the feasibility of the proposed approach