SuperKEKB is an electron-positron collider with asymmetric energies located at the High Energy Accelerator Research Organization (KEK) in Tsukuba, Japan. After more than five years of upgrading work on KEKB, phase-1 commissioning commenced in February 2016 and ended in June of the same year. Following a 20-month shutdown for the installation of a particle detector, BELLE II, phase-2 commissioning commenced in March 2018 and ended in July of the same year. This paper describes one major issue faced by SuperKEKB: the electron cloud effect (ECE) in the positron ring, which was observed during phase-1 commissioning. In the high-beam-current region, electron clouds, i.e., the source of the ECE, existed in the beam pipes at drift spaces of the ri...