Innovation and technology processes in micro and small business

The purpose was to analyze innovation in a micro and small business (MSB) metallic frames manufacturing process located in the Campinas Metropolitan Region. Based on the collected primary data of its productive processes was to analyze the innovation and applied technology in the context of a sustainable productive chain. Thus, in the methodological approach, a data collection instrument was an interview script in 81 MSB targeted on multiple case studies (structured interviews and data collection available on the website). The managers and professionals and internal accounting and third-party accounting office were studied. The proposed research method was a qualitative approach. As a result, a diagnosis of innovation in the production process was obtained in a context of corporate sustainability through innovation indicators as well as conclusions regarding the subject, compared under MSB general law even low of reverse logistics, labor outsourcing legislation and the law of innovation and technology. As the final proposal was suggested an implementation of a central technical support and supply of common components for all regional frames’' manufacturers