EVALUASI KINERJA PERUSAHAAN BERBASIS ISO 9001:2015

Abstract: The Evaluation of Company Performance Based on ISO 9001: 2015. This study aims to evaluate the performance of companies in an automotive company whether in accordance with the provisions of the ISO 9001: 2015 about Management Quality Standards. This research is conducted with a case study method. The results of the study indicate that there are important aspects that have not been done by the company, namely the mapping of business processes and business risk assessment. Mapping business processes and risk assessments haven’t been carried out due to the absence of management policies and the lack of awareness among departments. Therefore, internal audit and coordination between departements must be applied