Analysis of the relationship between habits and acceptance of the 9’s as a competitiveness factor in manufacturing SMEs in Aguascalientes

This study presents the experimental stage of the analysis of habits and acceptance aided by an evaluation tool and based on each element of the theory proposed by Covey on how an employee at a manufacturing SME accepts the Japanese philosophy 9’s without hassle. An interview was applied to 8 manufacturing SMEs in Aguascalientes, Mexico, from February to April 2015. Two hundred employees at the same organizational level were randomly selected. This work adopted a quantitative correlational approach that includes descriptive analyses of the mean. Additionally, the reliability was analyzed by considering Cronbach’s alpha and a regression analysis using SPSS software version 19. The results suggest that the personnel at this type of companies tends to be proactive, synergic, can prioritize and understands instructions as soon as they are provided. They are also analytic and consider that a win-win situation is more beneficial than detrimental to the operational dynamics of the company