Exploring ISO31000 Risk Management during Dynamic Fire and Emergency Operations in Western Australia

Firefighting remains an inherently dangerous occupation with serious injuries and fatalities reported globally. The Australasian Fire Authorities Council adopt ISO31000 as the standard of risk management for all firefighting and mitigation operations. However, previous studies have reported that decisions made by incident controllers during dynamic emergencies are typically reactionary and only partially compliant with the ISO31000 process. This paper describes research using new qualitative and quantitative data that support incident controllers in managing risk during dynamic fire and emergency situations, in accordance with ISO31000. The research was completed through two studies. The first study explored risk attitudes of serving fire service officers through semistructured interviews and in-depth structured surveys. The second study identified the severity of firefighting consequences and likelihood through analysis of Western Australian fire service safety and incident reports between January 1st, 2001 and January 1st, 2015. The overall and conditional probability of specific injuries during the various tasks undertaken during emergency incidents was calculated using Bayesian statistical analysis. The findings indicate that whilst current practices are arguably effective in preventing worst case consequences being realised, improvements in operational risk management can be made in accordance with ISO31000 during emergencies and in pre-incident planning