Methodological approaches to the assessment of state control and inspection system by the citizens as its beneficiaries

The success of the reform of the state control and inspection system depends significantly on taking into account the estimates of all stakeholders, i.e. business, government, and citizens as beneficiaries of the state control and inspection activities; and such estimates should be considered at the stages of planning, monitoring, and evaluating the achieved results. The priority project ‘Reforming State Control and Inspection System in the Russian Federation’ considers citizens’ estimates only if presented by statistical indicators that reflect the nature, frequency, and scale of harm often measured by the control bodies themselves, i.e. such data are prone to distortion. The authors suggest to supplement this system by indicators allowing the citizens to assess the state control and inspection activities and reform. These indicators can be measured in representative surveys, which would allow to balance the existing system of monitoring the state control and inspection activities. The article presents both international and Russian approaches to the sociological study of the efficiency of the state control and inspection system. The authors identify methodological rules of such surveys, such as that all adult citizens should be questioned regardless of their experience of interaction with control bodies. The article also describes the types of public legally protected values and the types of risks that should be part of sociological questionnaires; and suggests some key indicators for the assessment of the state control activities by the citizens: the frequency of facing the need to protect public values (the lower the frequency, the higher the effectiveness); the general estimate of the public values safety (by groups of risks); and the results of citizens’ interaction with the control bodies to protect public values including damage compensation