The Contribution of experience and reflexivity to change management learning

International audienceThis article focuses on the way Masters students or managers in continuing education may learn to manage change. Noting an evolution in the way change is being managed as well as in students’ behavior, a collective of teacher-researcher has decided to develop a course about how to manage change differently. This course uses three pedagogical tools (drawing, simulation and case study) related to experiential learning. It allows students to learn about change, either by living it or through analyzing experiences of change. Analysis of students' learning reports allows identifying the way the course puts students in a position to experience change, and then how students use their experiences to learn and develop practical knowledge about change management. They also emphasize the importance of collective work as a lever for learning and sensemaking as well as the role of emotions in a situation of change