Responsibilities of Stakeholders in Process of Cargo Handling in Air Transport

Tehnologija prihvata i otpreme tereta u zračnom prometu temelj je kvalitetnog funkcioniranja procesa prihvata i otpreme tereta u zračnoj luci i izvan nje. Tehnološki proces prihvata i otpreme tereta dijeli se na pripremnu fazu, provedbenu fazu i završnu fazu. Pripremna faza obuhvaća obradu predmeta prijevoza koja je u području odgovornosti pošiljatelja, provedbena faza obuhvaća međusobnu suradnju dionika tehnološkog procesa koji su odgovorni za organizaciju i provedbu prijevoznog zadatka, dok završna faza podrazumijeva obradu predmeta prijevoza u području odgovornosti primatelja i logističkog operatera na odredištu. Dionici koji su uključeni u proces prihvata i otpreme tereta karakterno se razlikuju ali njihova međusobna interakcija od velike je važnosti za ostvarivanje konačnog cilja, uspješnog prolaska kroz tehnološki proces. Odgovornost svakog pojedinog dionika tehnološkog procesa prihvata i otpreme tereta u zračnom prometu definirana je relevantnim dokumentima, a područja odgovornosti dionika mogu se podijeliti na primarne i sekundarne.The technology of cargo handling in air traffic is the basis for the high-quality operation of the process of receiving and shipping freight at and outside the airport. The technological process of cargo handling in air traffic is divided into the preparatory phase, the implementation phase and the final phase. The preparatory phase means the processing of transport object that are in the area of responsibility of the consignor, the implementation phase means the mutual cooperation of stakeholders of the parties involved in the technological process responsible for the organization and implementation of the transport task, while the final stage implies the processing of transport objects in the area of responsibility of the receiver and logistical operator at the destination. Stakeholders involved in the process of cargo handling are characteristically different but their mutual interaction is of great importance for achieving the ultimate goal of successful passing through the technological process. Responsibility for each and every participant in the process of cargo handling in air traffic is defined by relevant documents, and the areas of responsibility of stakeholders can be divided into primary and secondary