The role of libraries in the protection of privacy on the Internet and the fight against mass surveillance

Ovaj rad se bavi temom zaštite privatnosti na internetu i ulozi knjižnica u tome te borbi protiv masovnog nadziranja. Rad je podijeljen u dva dijela, teorijski dio koji se temelji na literaturi i istraživački dio. Teorijski dio se bavi pojmovima i definicijama privatnosti i zaštite privatnosti na internetu te knjižničnoj ulozi u toj zaštiti kao i pojmom masovnog nadziranja koje su provodile vlade i obavještajne agencije, poput američke Nacionalne sigurnosne agencije (eng. NSA) i njihovim programima za nadziranje milijuna ljudi diljem svijeta. Također, teorijski dio se bavi knjižničnom borbom protiv masovnog nadziranja i alatima koje knjižničari koriste i edukacijama koje provode kako bi zaštitili privatnost korisnika na internetu. Istraživački dio rada prikazuje istraživanje provedeno metodom ankete među studentima Informacijskih znanosti na Sveučilištu u Zadru čiji cilj je bio saznati na koji način studenti štite privatnost na internetu te doznati njihova mišljenja o ulozi knjižnica u zaštiti privatnosti na internetu te borbi protiv masovnog nadziranja. Istraživanjem se želi osvijestiti buduće knjižničare o opasnostima kršenja privatnosti na internetu i masovnog nadziranja kojima se ugrožava njihova i privatnost knjižničnih korisnika. Ovaj rad je namjenjen kao temelj za daljnja istraživanja o navedenoj temi i moguću provedbu edukacija u knjižnicama kao i ukazivanje na probleme koji prijete privatnosti na internetu.This thesis deals with the theme of protection of the privacy on the Internet and the role of libraries in it as well as fight against mass surveillance. The work is divided into two parts, the theoritical part which is based on the literature, and the research part. The theoretical part contains the concepts and definitions of privacy and protecting the privacy on the Internet, along with the role of libraries in that protection and the concept of mass surveillance by the governments and intelligence agencies, such as the US National Security Agency (NSA) and its programs for surveilling of millions of people around the world. Also, the theoretical part deals with the library fight against mass surveillance and services that librarians use and educations carried out in order to protect users' privacy on the Internet. The research part of the work deals with the investigation conducted by the survey among students of Information Sciences at the University of Zadar, whose goal was to find out how students protect privacy on the Internet and find out their opinions on the role of libraries in the protection of privacy on the Internet and the fight against mass surveillance. The research wants to alert future librarians about the dangers of violation of privacy on the Internet and mass surveillance that threatens their privacy and privacy of library users. This work is intended as a basis for further research on the topic and the possible implementation of education in libraries as well as pointing out the problems that threaten privacy on the Internet