Quality control of cleaning cleaning in selected manufacturing companies

U ovom radu opisat će se postupak kontrole kvalitete u odabranom poduzeću, svi pojmovi vezani uz kvalitetu i sam pojam kvalitete. Uz to, na primjeru kolica za čišćenje, opisat će se cijeli proizvodni postupak za navedeni proizvod gdje će se opisati svi strojevi, alati i oprema koja se pri tome koristila te isto tako i kontrola u pojedinim fazama proizvodnje (ulazna, međufazna i završna kontrola). Na primjerima reklamacija uputit će se na moguće greške koje se mogu pojaviti tijekom procesa proizvodnje i objasniti kako se te greške mogu odstraniti i kako spriječiti da se te greške u budućnosti ne ponove.In this paper it will be described the process of quality control in the selected company, all the concepts related to quality and the very concept of quality. In addition to that, on the example of a cleaning cart, the entire manufacturing process for the specified product will be described where all the machines, tools and equipment used, as well as the control at each stage of production are described (inbound control, interfacial control and final control). On examples of complaints it will be directed which possible mistakes may occur during the production process and it will be explained how these mistakes can be removed and how to prevent these mistakes from happening again in the future