Emotional intelligence in business

Emocionalna inteligencija je sposobnost prepoznavanja vlastitih osjećaja i osjećaja drugih ljudi, motiviranje sebe i vješto upravljanje emocijama u sebi i svojim odnosima. Emocionalna inteligencija sastoji se od četiri osnovne vještine koje pripadaju u dvije primarne kompetencije: osobnu i društvenu kompetenciju. Sposobnosti upravljanja emocijama i otvorenosti prema njima, omogućuju pojedincu lakšu prilagodbu u različitim situacijama i u međuljudskim odnosima. Cilj ovog rada bio je pobliže istražiti kako emocije utječu na kvalitetu rada pojedinaca, skupina i organizacija, što za organizaciju znači biti emocionalno inteligentnom, te kako takvo postupanje pomaže u poslovnom uspjehu.Emotional intelligence refers to the ability to recognize our own feelings and the feelings of others, to motivate ourselves and manage our own emotions and manage relationships. Emotional intelligence consists of four basic skills that belong to the two primary competencies: personal and social competence. Ability to manage emotions and openness to them, enable individual easier adaptation to different situations and relationships. The aim of this study was to more closely examine how emotions affect the quality of work of individuals, groups and organizations, as the organization is to be emotionally intelligent, and how such action helps to business success