Improving the real-time experience for software-measurement system end-users

Background: Software measurement systems are used in large companies to provide developers with up-to-date feedback and metrics. Aim /Problem: However, the front-ends of these systems are often not ready to provide a real-time experience for the end-users, who sometimes have to wait minutes before visualizations are provided. Method: In this paper we compare four alternative technological setups for these front-ends that were created within a large international telecommunication provider. We use a publicly available dataset for a performance evaluation and to analyze the results. Results: Our results indicate that the choice of the visualization component has a larger impact on the performance than the choice of the data storage. However, performance is also impacted by the combination of storage and visualization tools used