Ergonomic features of control room environments for improved operator comfort and support

Process control operators need well-designed control room environments to focus better on tasks to be performed. The aim of this study was to evaluate if a high-end control room concept including the latest ergonomic features had any effects on operator comfort and alertness compared to a traditional control room. Twelve professional operators participated by running a paint factory simulation for three hours in each control room. Subjective estimations were given regarding perceived discomfort, stress-energy and emotional state. The results showed significant benefits of a supportive ergonomic control room environment on operator alertness, wellbeing and productivity, but they felt increased pressure to perform well in such a high-technology environment