Evaluating human/machine interaction problems in advanced manufacturing

This paper describes a cross-disciplinary research project called ‘Humanufacturing’. In the project, theoretical models for operator roles and human behaviour levels have been combined to evaluate human/machine interaction in modern manufacturing systems. A data collection method, used for case studies in Swedish industry, is described. Also, a prototype decision-support tool based on expert system technology is presented. The conclusion is that theoretical models, previously used in continuous process industry, appear also to be useful in discrete parts manufacturing. Methods used seem to be industrially applicable, and have resulted in specifications for operator training, decision support and education