Primjena alata za upravljanje kvalitetom s ciljem poboljšanja poslovanja građevinskog poduzeća

Predmet ovog rada jesu alati za upravljanje kvalitetom koji bi se trebali koristiti za pracenje i postizanje stabilnosti procesa te bi trebali biti sredstvo za osiguranje kvalitete proizvoda gradevinskog poduzeca. U teorijskom dijelu rada pojašnjen je pojam kvalitete te svi alati za upravljanje kvalitetom. U radu je takoder dan pregled trenutnog stanja u gospodarstvu, ali i detaljna analiza stanja u gradevinskom sektoru te je pojašnjena infrastruktura kvalitete koju gradevinsko poduzece mora imati kako bi moglo upravljati kvalitetom. Na primjeru je obraden sustav i kontrola kvalitete procesa proizvodnje AB elemenata te primjena alata za upravljanje kvalitetom na temelju prikupljenih podataka do kojih se dolazi takvim nacinom upravljanja. Podaci koji se dobivaju iz procesa trebali bi se dalje koristiti i analizirati i biti temelj za donošenje odluka. Smanjenje dorade i škarta (cije podatke dobivamo evidentiranjem nesukladnosti) te pronalaženje uzroka istih, postiže se primjenom alata od kojih su neki obradeni u ovom radu te prikazani na poslovnom slucaju.The subject of the thesis are quality management tools which should be used for monitoring and achieving the stability of processes and are meant to be the means for ensuring the product quality of a construction company. In the theoretical part of the thesis the concept of quality is explained along with all the quality management tools. The thesis also provides an overview of the current state of economy, as well as a detailed analysis of the situation in the construction sector with an explained infrastructure of quality which a construction company must have in order to be able to manage quality. A case study has been made to analyse the system and quality control processes in the production of steel-reinforced concrete elements, as well as the application of quality management tools based on data which has been collected through the above mentioned kind of management. The information which is obtained through the processes should continue to be used and analysed and be the foundation for decision making. The reduction of post production processing and waste products (the information is obtained through recording of nonconformances) and sourcing what causes them is achieved by the application of the tools, some of which have been analysed in the thesis and represented in the business case study