Analysis of Quality Managemet System in Furniture Production

U nemilosrdnoj borbi za svakog kupca, zbog izrazito velike konkurencije i tržišta, tvrtke konstantno ulažu u poboljšanje svog proizvodnog sustava, njegovu kvalitetu i konkurentnost na tržištu, time i implementaciju međunarodne norme ISO 9001:2008 sustav upravljanja kvalitetom. Cilj ovog rada je bio analizirati sustav upravljanja kvalitetom u proizvodnji namještaja u tvrtki Ancona Grupa d.o.o. te implementaciju međunarodne norme ISO 9001:2008, kojoj je glavna djelatnost proizvodnja namještaja.At ruthless fight for every customer, because of high competition and market, the companies constantly are investing into improvement of their production system, its quality and competition on the market overall; all that together leads up to implementation of an international standard ISO 9001:2008 quality management system. The goal of this master thesis is to analyse quality management system at the Croatian company Ancona grupa d.o.o. and implementation of an international standard ISO 9001:2008 at quality management system of the same. The main activity of the object of research is furniture manufacturin