The nurse profession in a general/family medicine setting

Ciljevi istraživanja: Procijeniti metode rada, način stjecanja novih znanja, radno opterećenje i zadovoljstvo profesionalnim radom sestara/tehničara koji rade u timovima liječnika opće/obiteljske medicine. Nacrt studije: Presječno istraživanje provedeno u ambulantama opće/obiteljske medicine na području Osječko-baranjske i Brodsko-posavske županije. Ispitanici i metode: Ispitanici su bili medicinske sestre/tehničari u općoj/obiteljskoj medicini, njih ukupno 61 (6 M), u dobi od 22-63 godina (medijan 40). Podaci su prikupljeni pomoću samostalno konstruiranog upitnika koji se sastojao od 15 pitanja zatvorenog tipa. Rezultati: Oko 1/2 ispitanika je iskazala veliku zastupljenost administrativnog posla. Značajan broj ispitanika (42,62%) navodi neobavezan razgovor s pacijentom kao najčešće provedenu vještinu. Čak 70,49% ispitanika smatra da su dovoljno kvalificirani, usprkos nedostatku drugih oblika dodatne edukacije. Utvrđeno je da 91,8% ispitanika smatra da ima ravnopravnu profesionalnu ulogu u timu kao i njihov liječnik. Zaključak: Prema dobivenim rezultatima neobavezna komunikacija s pacijentima je važna metoda rada. Administracijski posao u odnosu na sestrinske profesionalne vještine oduzima većinu radnog vremena. Potrebno je omogućiti medicinskim sestrama/tehničarima u obiteljskoj medicini dodatne oblike edukacije s ciljem rješavanja postojećih problema.Objectives: The aim of the study is to assess methods, the way of acquiring new knowledge, workload and work satisfaction of nurses/technicians who work in teams of family physicians. Study Design: Cross-sectional study conducted in family medicine clinics in the area of Osijek-Baranja and Brod-Posavina County. Participants and methods:. The participants were nurses/technicians in the family medicine field, a total of 61 (6 M), between the age of 22 and 63 (median 40). Data were collected using self-constructed questionnaire which consisted of 15 closed questions. Results: Around half of the participants expressed large frequency of administrative tasks. A significant number of participants (42,62%) reported some small talk with the patient as the most common conducted skill. Even 70,49% of participants think that they are sufficiently qualified, despite the absence of other forms of further education. It was found that 91,8% of participants think that they have equal professional role in the team as their doctor. Conclusion: According to the results, communication with patients, which is optional, is an important method of work. Administration job takes up the most of working hours in relation to the nursing professional skills. It is necessary to enable nurses/technicians in family medicine field additional forms of education in order to resolve the existing problems