Study on knowledge and behavior among employees in the General hospital Pula on the subject of privacy and personal data protection

U poslu medicinskih djelatnika i onih koji rade s podacima koji su dostupni putem bolničkih informacijskih sustava važna je komponenta rada sigurnost tih podataka. Postoji nekoliko načina pomoću kojih moguća manipulacija takvih osobnih podataka koje se prema zakonu obavezno moraju zaštititi na sve moguće načine, što je uz ostale odredbe, članke, zakone i konferencije, određeno i Ustavom Republike Hrvatske. Modernizacija informacijskih sustava u bolnici primorala je djelatnike bolnice i modernizaciji zaštite sustava. Cilj ovog istraživanja je bio ispitati svjesnost zdravstvenih djelatnika Opće Bolnice Pula o važnosti informacijske sigurnosti digitalnih podataka pohranjenih u bolničkom informacijskom sustavu te usporediti znanje i ponašanje ispitanika prema demografskim obilježjima, kao i usporediti znanje i ponašanje sa prosječnim vrijednostima po subskalama iz ranijeg istraživanja. Ispitanici u ovom istraživanju bile se medicinske sestre/ medicinski tehničari, liječnici te administrativno osoblje OB Pula koji su anonimno ispunili ovjereni znanstveni upitnik. Ispitanici su bili svih dobnih skupina i oba spola. 90 ispitanika je sudjelovalo u istraživanju tijekom mjeseca srpnja 2017. godine. Zaključeno je kako su djelatnici manje osviješteni po pitanju važnosti sigurnosti podataka te manje paze na zaštitu osobnih podataka s obzirom na prosječnog korisnika iz prethodnog, referentnog istraživanja.In the work of medical staff and those working with information available through hospital information systems, the safety of personal information is an important component of the work. There are various ways to manipulate such personal information that is legally required to be protected in all possible ways, which, in addition to other provisions, articles, laws and conferences, is also defined by the Constitution of the Republic of Croatia. The modernization of information systems in the hospital forced hospitals and hospital staff to modernize their protection system. The aim of this study was to examine the awareness of health professionals of the Pula General Hospital about the importance of the information security of digital data stored in the hospital information system, to compare the knowledge and behaviour of respondents according to their demographic characteristics, as well as to compare their knowledge and behaviour with the average values of subscales from previous research. The subjects in this study were nurses / medical technicians, doctors and the administrative staff of the Pula General Hospital who anonymously filled out a validated questionnaire. The subjects belonged to all ages and both sexes. As many as 90 respondents participated in the research during the month of July 2017. It was concluded that employees were less aware of the importance of data security and that they were less concerned about the protection of personal data in comparison to the average user of the former, reference research