Alignment between business and IT using ITIL standard

Sklepić, Marina

Publication date

September 2014

Publisher

University of Zagreb. Faculty of Organization and Informatics Varaždin. Department of Information Systems Development.

Abstract

Važnost povezivanja poslovanja i IT-a; metode povezivanja poslovanja i IT-a, ITIL standard i životni ciklus IT servisa, primjena ITIL-a u povezivanju poslovanja i IT-a u kontekstu ugovaranja i dizajna IT usluga, održavanja i pobolj&scaron;anja.Prikaz primjera iz prakse.</p

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Alignment between business and IT using ITIL standard

Abstract

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Alignment between business and IT using ITIL standard

Abstract

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