Nepoštene ugovorne odredbe u potrošačkim ugovorima

U radu se prikazuje pregled temeljnih pojmova iz područja prava zaštite potrošača i pregled propisa u Republici Hrvatskoj i najbitnije propise Europske unije s posebnim osvrtom na nepoštene ugovorne odredbe u potrošačkim ugovorima. Prikazali smo objasnili i pojmovne razlike između tipskih ugovora, općih uvjeta poslovanja i adhezijskog načina sklapanja ugovora. Dan je i kratak pregled najvažnijih izvora prava Europske unije općenito i dijela koji se odnosi na zaštitu potrošača u pogledu nepoštenih ugovornih odredbi. S obzirom na razvoj prava potrošača u EU i tijek prilagodbe prava potrošača u Republici Hrvatskoj prikazali smo i postupak harmonizacije hrvatskog prava zaštite potrošača. Obradili smo i nekoliko aktualnih presuda Europskog suda i hrvatskih sudova s posebnim naglaskom na presudu u slučaju „Franak“ koju smo analizirali u kontekstu hrvatskih propisa, ali i propisa EU i relevantne sudske prakse Europskog suda.This paper presents an overview of basic concepts in the field of consumer protection and an overview of regulations in the Republic of Croatia concerning consumer protection and the most important legislation of the European Union with special emphasis on unfair contract terms in consumer contracts. We also explained a conceptual difference between the standard agreements, general business conditions and adhesion ways of concluding the contract. We gave a brief overview of the most important sources of law from the European Union in general and the part relating to the consumer protection in respect of unfair contractual provisions. With regard to the development of consumer rights in the EU and the course of adjustment of consumer rights in the Republic of Croatia, we have also presented the process of harmonization of Croatian consumer protection law. We have processed several members of the current judgment of the European Court and the Croatian courts with special emphasis on the judgment in the case of "Franak" that was discussed not only in the context of Croatian legislation, but also in the context of EU regulations and the relevant case law of the European Court