USPOREDBA TROŠKOVA I KORISTI MJERA ŠTEDNJE VODE U MALIM TURISTIČKIM SMJEŠTAJNIM OBJEKTIMA: PRIMJER LUKSUZNIH SOBA : Diplomski rad

U ovom diplomskom radu istražena je opravdanost korištenja štednih perlatora na primjeru luksuznih soba Priska u Splitu. Smanjena potrošnja vode uslijed njihovog korištenja je očekivana, ali iznajmljivači često preispituju njihovu isplativost i učinak na ukupan dojam svojih gostiju. Stoga je u ovom istraživanju izračunat rok povrata ulaganja, te je utvrđeno postoji li značajna razlika u ocjenama zadovoljstva protokom vode ispitanika koji su boravili u periodu kada nije bilo štednih perlatora i ispitanika koji su boravili u periodu kada su korišteni štedni perlatori. Istraživanje je provedeno kroz period od 2 mjeseca. Mjerena je potrošnja vode bez primjene perlatora u lipnju 2018., te potrošnja s primjenom perlatora u srpnju 2018. Uz podatke o dolascima i noćenjima gostiju izračunata je prosječna potrošnja vode po gostu po noćenju. Utvrđeno je da ne postoji značajna razlika u prosječnoj ocjeni zadovoljstva ispitanika koji su boravili u lipnju i ispitanika koji su boravili u srpnju 2018. godine. Zaključeno je da je u potpunosti opravdano korištenje perlatora u smještajnim objektima. Osim prednosti korištenja koje po svojoj svrsi donose, primjena perlatora ne dovodi do smanjenja zadovoljstva gostiju. Zbog navedene činjenice istraživanje može biti korisno svim dionicima unutar sektora privatnog iznajmljivanja. Kako bi se dobila jasnija slika o ovoj temi, buduća istraživanja bi trebala istražiti opravdanost ulaganja u slične mjere štednje, kako na primjeru gospodarskih subjekata tako i domaćinstava. Obuhvatnija analiza percepcije gostiju, ali i zaposlenika u ugostiteljstvu o pitanjima dugoročnog očuvanja resursa doprinijela bi povećanju broja korisnika raznih mjera, ali i ukupnom okolišno odgovornijem poslovanju.In this paper, viability of tap aerators application in the example of Priska luxury rooms in Split is explored. Reduced water consumption due their application was expected. However, accommodation renters usually question their profitability and their effect on overall guests’ satisfaction. Thus, return on investment period was calculated and it was determined whether there was a significant difference in satisfaction with the water flow between respondents who were in a period when there were no aerators installed and respondents who were staying in a period when aerators were used. Data collection was conducted over a period of 2 months. Water consumption was measured without the use of tap aerators in June 2018, and with tap aerators in July 2018. In addition to arrivals and guest nights, average water consumption per guest per night was calculated. The hypothesis was accepted that there was no significant difference in the average satisfaction of the respondents who stayed in June and the respondents who stayed in July 2018. It was concluded that it is entirely justified to use aerators in hospitality. Except for advantages of using them for their own purposes, the application of the aerators does not lead to a decrease in the level of satisfaction of the guests. Because of the stated facts above, research can be useful to all stakeholders within the private accommodation sector. In order to get a clearer picture of this topic, future research should explore the justification for investing in similar savings measures, both in the case of economic entities and households. A more comprehensive analysis of guest perceptions as well as employees regarding long term resource saving would contribute to an increase in a number of users of various measures as well to environmentally responsible business in general