Communication model elements in shipping business

Komunikacija je važan čimbenik pomorskog poslovanja jer rezultati rada direktno ovise o jasnoći i razumljivosti poruke ili informacije, te o načinu i modelima komunikacije. Zadatak ovog diplomskog rada je dati pregled komunikacijskih modela i njihovih elemenata u pomorskom poslovanju, te njihovu važnost potkrijepiti njihovom primjenom u praksi. U radu se navode i obrazlažu funkcije komunikacijskog sustava u pomorstvu, te modeli poslovnog komuniciranja u pomorstvu. Ključnu ulogu u sustavu komunikacije brodske organizacije ima zapovjednik koji se brine o strukturi komunikacije, o protočnosti komunikacijskih tokova, te o tome da se smetnje u komunikaciji svedu na minimum.Communication is an important factor in maritime business because working results directly depend on the clarity and comprehensibility of the message or information, as well as on communication methods and models. The task of this graduate thesis is to provide an overview of communication models and their elements in maritime business, and to emphasize their importance with their implementation in practice. The paper describes and explains the functions of the communication system in maritime business, as well as the models of business communication in the maritime sector. A ship’s master has a key role in the communication system of the ship's organization and he takes cares of the communication structure, the communication flows, and to reduce communication disturbances to a minimum