ANALIZA ZADOVOLJSTVA ZAPOSLENIKA OBUKOM I RAZVOJEM KARIJERE U HOTELU DUBROVAĈKI VRTOVI SUNCA : Diplomski rad

Danas, suvremene tvrtke sve više ulaţu resursa u obuku i stalno usavršavanje zaposlenih kako bi ostvarili konkurentsku prednost na trţištu. Upravo zato obuka i stalno usavršavanje zaposlenika postaje vrlo vaţan dio strategije razvoja raznih tvrtki te su dobar temelj zadovoljstva radnika koje kao krajnji cilj ima i boljitak tvrtke. Konstantno prepoznavanje truda i pomoć u gradnji potencijala svih zaposlenika, u konaĉnici se odraţava i na rast same tvrtke. Namjena ovoga rada bila je istraţiti, uvidjeti eventualne nedostatke te dati sugestije za poboljšanje rada u pogledu zadovoljstva zaposlenika obukom i razvojem karijere u hotelu Dubrovaĉki Vrtovi Sunca, provjeriti koliko ona utjeĉe na razvoj njihove karijere kao i smatraju li zaposlenici da se njihov trud dovoljno cijeni. Navedena pitanja predstavljaju polazišnu osnovu u istraţivanju spomenute problematike, a ona su ispitana pomoću empirijskog istraţivanja - anketnog upitnika. Time je moguće utvrditi stvarno stanje odnosno prednosti i nedostaci hotela te cilj samog istraţivanja koji ţeli ispitati jesu li zaposlenici zadovoljni obukom koju dobivaju u hotelu, kako njihova karijera napreduje te prepoznaje li hotel njihov potencijal i trud. Na temelju dobivenih rezultata prezentirana je i konaĉna ocjena za hotel u cjelini.Today, in order to achieve competitive advantage on the market, modern corporations are investing more and more resources in trainings and constant improvement of their employees. That is the reason why, the employee training and improvement is becoming very important part of the numerous companies development strategy and are good foundation in employees satisfaction, which leads to the ultimate goal – company prosperity. The purpose of this final paper was to explore and distinguish company's disadvantages and to eventually suggest next steps in improving company's activities in terms of employees satisfaction with the trainings and career development in the Dubrovnik Sun Gardens hotel. The purpose was also to verify the influence of training satisfaction on their carees and to find the answer whether their effort is appriciated enough. These questions are the foundation in this research and also the main issue and were examinated in the empiric part of final paper, using survey as the main method and proper tool. In that way, true conditions – advantages and disadvantages were recognized, along with the main purpose of this research, which was to examine the employees satisfaction of the trainings in the hotel, their career progress, aswell as the level of appreciation by hotel management. Based on the given results, there is also hotel's final grade presented