Logistical Processes Analysis in Coastal Passenger Transport in Sea in Republic of Croatia

Unaprjeđenje i poboljšanje obalnog linijski prijevoza putnika nužan je za održavanje i unaprjeđenje života i gospodarstva na otocima. Brodari koji obavljaju obalni prijevoz putnika, kako bi zadovoljili potražnju za uslugom pokušavaju zadovoljiti osnovne aktivnosti logistike usluge kao što su kapacitet usluge, vrijeme čekanja te isporučiti uslugu na pravom mjestu u pravo vrijeme uz prihvatljivu cijenu. Nužni činitelji njihove brodarske djelatnosti su putnički brodovi, putnički terminali i luke, te mreža linija bez kojih isporuka usluga ne bi mogla biti moguća. Planiranjem i kontrolom troškova te analizama na kojima se utvrđuje ponašanje troškova i uzroci odstupanja od predviđenih ovisno o promjenama u poslovnom okruženju brodari mogu poboljšati uslugu prijevoza, smanjiti ili povećati cijenu prijevoza kako bi korisnici bili zadovoljni, a njihova djelatnost što profitabilnija.Developement and improvement of regular coastal transfer of passengers is neccessary for maintaining and improving of life and economy on the islands. Ship operators who work on the coastal passengers transfer, in order to please the need for this service, try to fulfill the main activities of the service logistics, such as the capacity of the service, waiting time and service deliverance at the right place at the right time with an acceptable price. The neccessary factors of their ship operating activity are passage boats, terminals and harbours and a network of regular lines without which the service delivery could not happen. By planning and controling of costs and analysis which determine expense trends and the causes of deviations from the ones predicted due to the bussines surroundings, ship operators can improve transfer services,reduce or increase the price of transfer in order to please the costumers and make their activity profitable