An architecture for the design of context-aware conversational agents

Proceedings of: 8th International Conference on Practical Applications of Agents and Multiagent Systems, Salamanca, Spain, April 26-28, 2010.In this paper, we present a architecture for the development of conversational agents that provide a personalized service to the user. The different agents included in our architecture facilitate an adapted service by taking into account context information and users specific requirements and preferences. This functionality is achieved by means of the introduction of a context manager and the definition of user profiles. We describe the main characteristics of our architecture and its application to develop and evaluate an information system for an academic domain.CICYT TIN2008-06742-C02-02/TSI, CICYT TEC2008-06732-C02- 02/TEC, SINPROB, CAM MADRINET S-0505/TIC/0255 and DPS2008-07029-C02-02.Publicad