Guidelines for structuring information on an Intranet

This thesis treats the problem of unstructured Intranets and how this could be solved. Traditionally this is done by the use of the hierarchical model of the organisation but this has been proved not a good solution. This led us to the problem statement: Which guidelines for the process of structuring information on an Intranet can be found? The investigation is based upon three major areas within system design namely: collecting information, creating ideas and finally help to create order and meaning in a chaotic situation. Another important factor that affects these areas is user participation. We have used thoughts from Checkland, Dahlbom & Mathiassen and Löwgren & Stolterman as our starting point as well as for analysing our findings. The problem statement has been answered through a constant evaluation of the process when we conducted a practical work and acted as system designers. The method we used as a foundation for our practical work is based upon object-oriented analysis & design. The practical work was done at the department for Informatics & System Science at Luleå University of Technology. From the process we have identified nine different guidelines for the process, or things to consider and be aware of when structuring information on an Intranet. Examples of our guidelines are: Identify preconditions and make a conscious choice of whom you should talk to. Try to use familiar concepts when naming the classes and objects. We also find it important to create policies about responsibilities and the usage of the Intranet. During our investigation we have found that Object-oriented Analysis & Design is a suitable method for this kind of work. However, we have found some aspects that we believe would improve the method.Validerat; 20101217 (root