Jag trivs på mitt jobb-ändå blir jag utbränd : Organisatoriska och sociala arbetsmiljöfaktorer i en kunskapsintensiv organisation

Several studies show that health problems caused by stress is a widespread problem in Europe (Arbetsmiljöverket, 2015b). With the new work environment regulation (2015: 4) Arbetsmiljöverket wants to create even better conditions for the employees in the Swedish labor force, since 41 percent of long-term sickness in 2014 was caused by psychological illness (Försäkringskassan, 2015). I have performed a case study with interviews and participant observation in an organization that can be describes as modern, white-collar, creative and knowledge intensive. According to the demand-control-support model (Karasek & Theorell, 1990) the employees have an active work with social support. But still they are stressed and in danger of burnout. This is of great risk for the organization whose capital is the employees' minds, and a stressed brain is not productive. Sick leave is hard for the individual who identifies with work and is also a cost for society. In my study I ask myself why stress is created in the workplace and in my results I identify relevant risk factors for stress and burnout. My results show weaknesses in the organization regarding: lack of structure, leadership type, inadequate assessment, size of workgroup and lack of knowledge about mental illness. The fact that it is a performance driven, customer focused industry with unclear demands and constant need of skill development, makes ambitious employees at risk of overworking. In addition, the organization is characterized by a strong organizational culture and many of the employees identify with their work. This also means that the employees are willing to sacrifice more of their time and commitment to the organization, and this has made it difficult for employees to distinguish between work and leisure. Keywords: organizational and social work environment, leadership, culture within the organization, stress, work without boundariesValiderat; 20160630 (global_studentproject_submitter