What is the impact of Information Systems on democracy promotion and the role in decision-making process

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementThis study aims to contribute to a better understanding of modern democracy and how democracy can be shaped by information systems solutions. We discuss the role of information systems and social media in democratic activities and how information systems can be a part of core democratic processes and contribute to finding solutions for some of the problems democracies face today. The main question being: how is democracy fostered by the introduction of information systems and the existing information systems platforms today? Several common problems of democracies will be identified, analyzed and paired with relevant information systems platforms or solutions resulting in a conceptual framework that nations can use to improve their democratic processes. Areas identified as relevant for the study are direct democracy using existing technological solutions, collaborative democracy, which would allow citizens to increase participation in the creation of laws, the allocation of budgets and online voting. Although it might not be possible to provide an exhaustive listing of all existing solution, due to the rapidly evolving nature of the information systems field, several existing solutions already provide interesting opportunities for the improvement of current democratic processes and if there was a wider adoption of these technologies it would improve the participation of citizens and reduce the increasing percentage of alienated citizens that abstain from taking part in the democratic process of their countries