Workplace stress in a chosen company in Gorenjska region

Obravnavali smo stres na delovnem mestu v izbranem podjetju v gorenjski regiji. Zaposleni se s stresom na delovnem mestu vsakodnevno soočajo, kar v današnjem času predstavlja velik izziv za uspešno poslovanje podjetja. V teoretičnem delu smo se s pregledom literature seznanili s pojmom stresa na delovnem mestu. V nadaljevanju smo predstavili vrste in vzroke stresa na delovnem mestu. Obravnavali smo tudi posledice stresa na delovnem mestu, tako na ravni posameznika, kot na ravni organizacije. V empiričnem delu smo s pomočjo anketnega vprašalnika ugotavljali prisotnost stresa na delovnem mestu v izbranem podjetju. Poleg tega nas je zanimalo ali obstaja povezava med stopnjo izobrazbe zaposlenih in občutkom stresa na delovnem mestu ter povezanost delovne dobe z občutkom stresa na delovnem mestu. Sodelujoče v raziskavi smo spraševali po vzrokih, simptomih in posledicah, ki jih občutijo zaradi stresa na delovnem mestu. Ob koncu smo na osnovi empiričnega dela odgovorili na zastavljena raziskovalna vprašanja in preverili naše hipoteze ter navedli nekaj priporočil za zmanjšanje stresa na delovnem mestu, ki bi koristila tako delavcem kot delodajalcem. S pomočjo raziskave smo ugotovili, da se večina zaposlenih vsaj občasno srečuje s stresom na delovnem mestu. Stres jim povzroča predvsem podaljševanje delovnega časa zaradi povečanega obsega dela, prav tako pa veliko vlogo pri stresnih trenutkih igra premajhen zaslužek in pretirana delovna obremenitev. Ti odgovori so bili z naše strani deloma pričakovani, saj se v podjetju pogosto dogaja, da morajo proizvodni delavci podaljševati delovni čas zaradi povečane količine naročil, režijski delavci pa zaradi pomanjkanja kadra na nekaterih področjih. Hkrati smo s postavljenimi hipotezami želeli ugotoviti, ali na občutek stresa na delovnem mestu vpliva stopnja izobrazbe, dolžina delovne dobe, povečan obseg dela in čas, ki si ga zaposleni vzamejo zase. Potrdili smo le eno hipotezo, in sicer da na občutek stresa na delovnem mestu vpliva podaljševanje delovnika zaradi povečanega obsega dela, menimo pa, da bi ob večjem številu anketirancev lahko potrdili še katero od postavljenih hipotez. Menimo, da bi s povečanjem plač, predvsem proizvodnim delavcem, pridobili večjo pripadnost delavcev podjetju. Prav tako bi bili zaposleni bolj zadovoljni in večkrat pripravljeni narediti kakšno naduro, ki jih sedaj opravljajo z odporom ali pa slabo voljo. Med režijskimi delavci bi se stres pri delu lahko zmanjšal z zaposlitvijo dodatnega kadra, ki bi pripomogel k večji kvaliteti opravljenega dela, hkrati pa bi vsi lahko delali bolj razbremenjeno in produktivno. Podjetje bi lahko poskusilo tudi z uvedbo delavnic na temo stresa, kjer bi zaposlene podučili o temi in jih seznanili z načini spopadanja s stresom na delovnem mestu. Vsekakor je to mogoče le v primeru, ko so tudi zaposleni željni sprememb in novega znanja, saj je v primeru, ko zaposleni niso pripravljeni nič storiti za izboljšanje stanja, ves trud zaman.Thesis regards workplace stress in a chosen company at Gorenjska region. The daily workplace stress has a significant impact on employees, which represents a great challenge for successful business operations. In the theoretical part we examined the concept of workplace stress through a review of literature. In the following we presented the types and causes of workplace stress. We have also described the consequences of workplace stress, by both the individual and organisational point of view. In the empirical part a questionnaire was used to determine the presence of workplace stress in a chosen company’s staff. In addition, we were interested whether the is a link between the employees’ education level and the feeling of workplace stress and also we were interested in finding possible connection between years of service length and the feeling of workplace stress. We investigated the most common causes, symptoms and consequences that occur among employees due to workplace stress. In the latter part, on the basis of empirical part we responded to research questions, checked our hypotheses and gave some recommendations for workplace stress reduction, which would benefit both employees and employers. With research analysis we came to a conclusion, that the majority of employees are experiencing stress at workplace at least occasionally. Stress is caused especially by prolonged working hours due to increased workload, low wages and work overload. Blue-collar workers need to extend their workday due to excessive amount of orders on the one hand and on the other hand, white-collar workers need to extend their workday due to lack of personnel. That is why these answers were partially expected. With hypotheses we also wanted to determine whether the level of education, the length of years of service, prolonged working hours due to increased workload or employees’ free time affects the levels of workplace stress. We managed to confirm only one hypothesis. People feel a workplace stress especially when they need to work extra hours due to increased workload. We believe, that in case of a larger number of respondents, who could confirm at least one more of our hypotheses. In our opinion increasing salaries, specially to blue-collar workers, would gain more belonging to the company. Employees would also be more satisfied at their workplace and therefore more open to do some overtime hours. Among white-collar workers stress could be reduced by employing new staff. It would also contribute to higher quality of work done and everyone could be more productive at their work. A company could give a try introducing the topic of workplace stress to the employees with teaching employees how to cope with workplace stress. But we need to be aware, that this option is possible only when employees are willing to cooperate and learn out of a situation, in other case all efforts are worth nothing