Cognitive and affective trust between HR business partners and line managers

Purpose: Research has suggested, that trust is critical to cooperation within organizations. This study examines the impact of trust on cooperation between HR Business Partners and line managers. As in the last years a new understanding of HRM's role arises, it is important for HR Business Partners, that line managers, as their new internal costumers, trust them and recognize them as an additional value for their one work. A qualitative pre-study showed, that consulting competence and communication are critical for trust and cooperation. This study investigate a conceptual model to explain cooperation by the two separate dimensions of trust - affective and cognitive - in relation to consulting competences and communication