A tool for controlling business processes within the car sharing project

The business domain of this final paper presents a sharing system of 100% electric vehicles, which offers a 24/7 self-service vehicle rental through a smart phone application. In monitoring the system development, I identified the following problems: by increasing the number of users, included vehicles, pick-up and drop-off locations, and its functionality, the system’s complexity also increases, which means the service managers have to maintain the control and insight into key parameters of the system operation in order to manage it effectively. The goal of this final paper is to present a solution—a control panel that provides the company and system managers with an accurate insight into the system operation, and a transparent and simple display of the system’s key parameters according to the user’s level and requirements, which also enables a faster responsiveness and detects potential deviations. In achieving the goal, I used modern web application development technologies and established communication protocols. I analysed the solution and presented options for future upgrades on the technical and business domain level