Presentation of criteria in the choice of user testing method with the focus on mobileapplications in the field of healthcare

Purpose – The purpose of this thesis was to investigate which criteria that is of importance when choosing a user testing method in the field of healthcare. Furthermore, the authors wanted to examine which user testing methods that are appropriate for mobile applications in the field of healthcare. Method – The methods used in this thesis were literature studies and semi-structuredinterviews. The qualitative research was conducted through interviewing seven researcher and professionals within the field of human computer-interaction that havebeen involved with healthcare. Literature studies consisted of literature, scientific articles, and websites within the topic. Findings – The findings consist of appropriate criteria that aids in choosing usertesting method in healthcare. Furthermore, suggestions are presented for which usertesting methods that could be used in the context of mobile application in healthcare. Implications – The study results showed that there are gaps in knowledge on what aspects are important when choosing a user testing method in healthcare. Furthermore, there is lack of research about which user testing method that is applicable for user testing in healthcare. This thesis was aimed towards researchers and professionals that work in the field of human computer-interaction. Moreover, the thesis is also targeted at healthcare organizations, and companies who develop technology for healthcare. Limitations – The thesis is limited by time-constraints. The initial plan was to investigate which criteria that are of importance, and then to choose a user testing method to test a new healthcare mobile application. To validate the results of the thesis, the authors wanted to conduct a user testing session with users to see if it works in practice. Another limitation is that there was only one interview conducted with a full-time UX-designer. The plan was to get insights for both participants' groups: researchers and professionals in HCI