Mobile Location Based Services: Non-visual Feedback Using Haptics

Haptics is a feedback technology that takes advantage of the human sense of touch by applying forces, vibrations, and/or motions to a haptic-enabled device such as a mobile phone. Historically, human-computer interaction has been visual, text and images on the screen. In this paper, we discuss our Haptic Interaction Model which describes the integration of haptic feedback into Mobile Location Based Services such as knowledge discovery, pedestrian navigation and notification systems. A knowledge discovery system called the Haptic GeoWand is a low interaction system that allows users to query geo-tagged data around them by using a point-and-scan technique with their mobile device. Haptic Pedestrian is a navigation system for walkers. Four prototypes have been developed classified according to the user‟s guidance requirements, the user type (based on spatial skills), and overall system complexity. Haptic Alert is a notification system that provides spatial information to the users of public transport. In all these systems, haptic feedback is used to convey information about location, orientation, density and distance by use of the vibration alarm with varying frequencies and patterns to help understand the physical environment. User trials have elicited positive response from the users. Haptics integrated into a multi-modal navigation system and other mobile location based services provides more usable, less distracting but more effective interaction than conventional systems