The Reality of Computerized Management Information Systems in the Palestinian Cellular Communications Company - Jawwal

Abstract: The aim of this study was to identify the reality of computerized management information systems in Jawwal, and to detect the differences between the views of the study sample on the variables of the study according to the variables (age, Scientific Qualification, field of work and years of service). To achieve the objectives of the study, a questionnaire was designed and developed to measure the variables of the study applied to the company's 70 employees. The comprehensive inventory method was used and 60 samples were recovered for analysis with a recovery rate (85.7). SPSS pakage was used to analyze the data. The study reached several results, the most important of which is that the degree of approval of the requirements of the management and operation of computerized information system in Jawwal Company in general amounted to 73.14%. There were statistically significant differences between the respondents' perceptions of computerized management information systems in Jawwal Company, due to the demographic variables (scientific level, years of experience, work place, job level). Management Information Systems and the importance of using modern devices, advanced software, and attention to the availability of modern networks and work to solve network problems such as interruptions and slow communication that came within the results of the study. And operational and application software to increase user awareness of the capabilities of the hardware and software used and not to focus on how to use them only