Investigating methodologies for evaluating the effectiveness of Integrated Spatial Information System (ISIS) implementation in the valuation department of the City of Cape Town

Includes bibliographical references.The increasing need to develop fully integrated spatial information systems that help improve planning and decision making have led the countries to create partnerships as to facilitate the improved sharing of spatial data and to realise the full potential of spatial data infrastructure. In this process researchers and practitioners use appropriate methods, tools and frameworks to examine, analyse and evaluate the new implemented systems after its implementation. The attempt to find suitable methodologies for evaluating the effectiveness of the system has led to extensive research to develop, identify and test suitable methods and frameworks and to apply these to case studies. This research investigates the methodologies for evaluating the effectiveness of Integrated Spatial Information Systems (ISIS) implemented in the Valuation Department of the City of Cape Town. The spatial information systems of Valuation Department and the effectiveness of ISIS implementation in this Department are investigated