The development of a strategic framework for local government transformation with specific reference to water services in the Cape metropolitan area

Summary in English.Bibliography: leaves 174-188.A novel two-dimensional strategic framework is proposed for local government transformation which will ensure sustainable water services within a sustainable city model, and with particular reference to the provision of water services to the metropolitan area of Cape Town. The strategic framework provides a) a means of analysis of existing organizations and their transitional programmes, and b) a means of constructinf a new transformation strategy for an organization, which is both transformational and developmental in orientation and which provides a road-map towards the ultimate goal of a "people centred" and developmental government, a high-capacity institution for services delivery and the sustained delivery of value for money services, and c) a transformation agenda for water and sanitation services in the Cape Metropolitan Area