This study adresses measuring the level of student's satisfaction in private universities in Malaysia using SERVQUAL instrument. The level of student's satisfaction is evaluated based on the gap found between their perceptions and expectations towards five dimensions of service quality
This study aims to identify the student satisfaction through service quality in the higher education...
The research examines the level of student satisfaction with quality of services of university. Qual...
This study aims to describe the effect of service quality on students’ satisfaction. The study use...
This study is conducted to examine the relationship between quality service and students’ satisfacti...
The purpose of this study is to determine the level of service quality for student management at Ope...
An important determinant of national competitiveness is the quality of its higher education.This qua...
Student satisfaction is a vital measure of service quality in educational institutions. Evaluating t...
This study is about service quality issue by students and the purpose of the study is to examine the...
The research examines the level of student satisfaction with quality of services of university. Qual...
The contribution of services to the world economy is rapidly growing ever before which forces the ma...
This study was based on the SERVQUAL Model of Parasuraman, Zeithaml and Berry (1985,1988). Its main ...
This study intends to investigate the relationships between service quality and students satisfactio...
AbstractIn the quest for academic excellence, the government of Malaysia is very concerned about the...
The increasing number of educational services has caused a high competition in this industry. In Ind...
Quality is a core function of a service organization. There is an ongoing debate in higher education...
This study aims to identify the student satisfaction through service quality in the higher education...
The research examines the level of student satisfaction with quality of services of university. Qual...
This study aims to describe the effect of service quality on students’ satisfaction. The study use...
This study is conducted to examine the relationship between quality service and students’ satisfacti...
The purpose of this study is to determine the level of service quality for student management at Ope...
An important determinant of national competitiveness is the quality of its higher education.This qua...
Student satisfaction is a vital measure of service quality in educational institutions. Evaluating t...
This study is about service quality issue by students and the purpose of the study is to examine the...
The research examines the level of student satisfaction with quality of services of university. Qual...
The contribution of services to the world economy is rapidly growing ever before which forces the ma...
This study was based on the SERVQUAL Model of Parasuraman, Zeithaml and Berry (1985,1988). Its main ...
This study intends to investigate the relationships between service quality and students satisfactio...
AbstractIn the quest for academic excellence, the government of Malaysia is very concerned about the...
The increasing number of educational services has caused a high competition in this industry. In Ind...
Quality is a core function of a service organization. There is an ongoing debate in higher education...
This study aims to identify the student satisfaction through service quality in the higher education...
The research examines the level of student satisfaction with quality of services of university. Qual...
This study aims to describe the effect of service quality on students’ satisfaction. The study use...